MEET THE TEAM BEHIND PROCESS FACTORY

The driving force behind Process Factory is our talented team of business consultants, IT architects, developers, and project managers, who use their specialist knowledge and insight into the insurance industry to help our clients with advice and sustainable IT solutions.

You will not find many suits here, but instead, there is always a respectful atmosphere and a high level of professionalism.

Susanne 200x250 uden baggrund v. 2

SUSANNE
CEO

“The insurance industry is in the midst of an ambitious digital transformation.
I believe we are looking at a future where digital processes become the standard, while personal service in combination with the ability to develop products becomes the key differentiator.  This means increased demands for an agile, dynamic, and robust IT set-up, as well as a strategic IT development partner with deep business understanding and technical knowledge. Because that is where we find the best solutions. Together with our skilled consultants, it is my ambition to create solutions that strengthen the position of insurance companies on this journey.”

Maiken uden baggrund ny v. 2

MAIKEN
COO

“Time is our most important resource, and something neither our clients nor employees want to waste. I firmly believe that we can always be better tomorrow than we were yesterday – and that this is what we should help our clients achieve.
Our priority and focus are always on delivering the strongest solutions to our clients. Solutions that consider both the technological possibilities and the business case.
At the end of the day, the most important thing to me is that Process Factory helps our clients deliver the best service to their customers.”

Carsten uden baggrund, ny

CARSTEN
IT CONSULTANT

“The processes are more important than the technology you use, and it’s important to understand the business side of the task. It is also satisfying to continuously improve other people’s lives.”

Key Areas:

  • DMR and partnership specialist
  • System architecture
  • Consulting on solutions and integrations
Dennis uden baggrund 1

DENNIS
IT CONSULTANT

“I prefer backend tasks that challenge you and require an analytical mindset. I also like variation. Some solutions must work, so you just have to try out solutions, until you find one that will do the trick.”

Key Areas:

  • Java Spring Boot expert
  • Backend development
  • Software modernization and optimization
Emil uden baggrund

EMIL
IT CONSULTANT

I love crushing problems. There are many challenges to familiarizing oneself with new issues and technologies, and that is what I find most exciting about software development.”

Key Areas:

  • Support
  • Frontend development
  • System maintenance
HP uden baggrund, ny

HANS PETER
IT CONSULTANT

“What interests me most about programming is building something, either from scratch or by adapting an existing system. You get immediate feedback from the system about whether the changes work or not, and that appeals to me a lot.”

Key Areas:

  • Claims history specialist
  • API and web services
  • Consulting on solutions and integrations
Ivar uden baggrund

IVAR
IT CONSULTANT

“I want to create value for customers through better integrations that are custom fitted to their internal IT-systems. That’s why I’m constantly developing and optimizing Process Factory’s solutions.”

Key Areas:

  • Tia and Oracle expert
  • Claims processes and systems
  • Core insurance systems
Jan-Jakob-Jessen-Process-Factory

JAN JAKOB
IT CONSULTANT

”It motivates me to find solutions in the intersection between existing systems and new business needs, for example how to implement artificial intelligence. For areas like this, it is especially important to have the right digital tools.”

Key Areas:

  • Tia and Oracle expert
  • Hardware and software optimization
  • Consulting on strategic AI solutions
Jens-Alsted-Hansen-Process-Factory

JENS
IT CONSULTANT

”Enterprise architecture is found in the intersection between business and software development. Both of these disciplines need sufficient input and output in order for the IT solutions to find their proper place in the organizational landscapes. This is always rewarding work.”

Key Areas:

  • Tia and Oracle expert
  • Business Development
  • Enterprise and system architecture
Joo uden baggrund

JOO
IT CONSULTANT

”I prefer to be involved in the whole process from start to finish when developing and designing a new solution. My solutions are always as simple as possible, to keep maintenance costs down and make them easier for others to operate.”

Key Areas:

  • Tia expert
  • Claims processes and systems
  • Business-supporting IT-solutions
Kasper uden baggrund

KASPER
IT CONSULTANT

“It’s exciting to get systems to communicate. There’s a lot you can optimize on processes, but the solution is still different every time. Everyone uses their systems a bit differently and we need to understand that to help them.”

Key Areas:

  • Integration specialist
  • OneLogic solutions
  • DMR processes
Mads uden baggrund

MADS
IT CONSULTANT

“My colleagues have done a lot to make me feel part of the team. Every day is a challenge and I have gained valuable experience with IT systems in practice while contributing theoretical knowledge from my studies.”

Key Areas:

  • Frontend development
  • Cloud architecture
  • System integrations
Martin uden baggrund

MARTIN
IT CONSULTANT

”I am enthusiastic about software development. I especially find new projects interesting, because you need to discover and choose the right solution among all the possibilities. It is also a good way to grow and develop as a person.”

Key Areas:

  • Support
  • Java development
  • Testing of IT-solutions
Nicolai uden baggrund, ny

NICOLAI
IT CONSULTANT

”It is never the same problem twice. It is always exciting to delve into something you don’t understand and then find a solution. You can see how it all fits together, which shows you the big picture and gives you a better understanding of the process.”

Key Areas:

  • DevOps and system administration
  • EDI specialist
  • Consulting on solutions and integrations
Thomas-Illum-Process-Factory

THOMAS
IT CONSULTANT

”It motivates me to combine business demands and technology, in a way where you achieve the desired business results without compromising your systems, and in a way that does not make future development and maintenance a burden.”

Key Areas:

  • Tia expert
  • Strategic consulting and system analysis
  • Core insurance systems
Arbab uden baggrund

ARBAB
PORTFOLIO MANAGER

”Making a make a difference to the employees in the insurance industry is something that motivates me a lot. I can help our clients improve their processes and simultaneously develop my own knowledge of the key processes in the industry.”

Key Areas:

  • Project management
  • Process optimization
  • Business-supporting IT solutions
Kathrine uden baggrund

KATHRINE
BUSINESS ANALYST

”I’m driven by great customer experiences, so it’s important for me to understand the processes and be emerged in them from the very beginning to the very end, to create the best customer-centric solutions in a digital universe.”

Key Areas:

  • Process optimization
  • Analysis and solution specifications
  • Consulting and facilitation
Tina Hansen uden baggrund

TINA
ADMINISTRATIVE EMPLOYEE

”I’m very detail-oriented, so it’s great when all accounts match up and there’s a common thread throughout. In that way, my tasks are very similar to what our developers do. For them, the details are also very important.”

Key Areas:

  • Accounting and financial management
  • Billing
  • HR administration
Maja uden baggrund

MAJA
MARKETING ASSISTANT

“I like creating connections between people, concepts, and perspectives through communication and coordination, and then use this in practice to create results and improve processes.”

Key Areas:

  • Text and layout for the website
  • Communication and marketing material
  • SoMe posts
Olivia uden baggrund

OLIVIA
OFFICE ASSISTANT

”I am good at organizing things, and like making the everyday lives of other people better. There is something satisfying about turning disorder into order.”

Key Areas:

  • Servicing
  • Organization
  • Administration
Tobias uden baggrund

TOBIAS
STUDENT ASSISTANT

”I am motivated by the possibilities of how existing products and services can be automated. Good maintenance is very important to keep the customers satisfied.”

Key Areas:

  • System maintenance
  • Process optimization
  • Testing of IT-solutions

MEET OUR BOARD OF DIRECTORS

Lars Lysdal uden baggrund

LARS LYSDAL JENSEN
CHAIRMAN OF THE BOARD

Lars has a long and successful career in IT organizations in the insurance industry. Until 2017, Lars was CIO at Alm. Brand, where he was responsible for developing and implementing the company’s IT strategy. Prior to that, he was Head of Development at Baltica.

Christian Rosbæk uden baggrund

CHRISTIAN ROSBÆK
BOARD MEMBER

Christian has 16+ years of IT management experience in several companies. He has been VP at Keylane (formerly Schantz), CIO at EDC Group, and Head of Development at Schilling. Today he works as IT Manager at Sampension.

Karsten Højer uden baggrund

KARSTEN HØJER
BOARD MEMBER

Karsten has a background as a successful entrepreneur and CEO in the technology industry. Among other things, he was one of the founders of Nworks, which was later sold to Atea. Today he is CEO of CapMon.